Solving Problems 39If you cannot play a DVD movieHINT: Because ofdifferent worldwide filetypes, not all DVD titleswork in all DVD drives.If the CD-RW drive stops writingHINT: If you disablestandby mode to write to aCD-RW drive, rememberto reenable standby modewhen you finish writing tothe CD.AD J U S T T H E WI N D O W S V O L U M E C O N T R O L — In Windows XP, click thespeaker icon in the lower-right corner of your screen. In Windows 2000, double-click the speaker icon in the lower-right corner of your screen. Be sure that thevolume is turned up and that the sound is not muted.IF H E A D P H O N E S A R E C O N N E C T E D T O T H E F R O N T -P A N E L H E A D P H O N EJ A C K , C H E C K F O R S O U N D F R O M T H E H E A D P H O N E S — Sound from thespeakers is automatically disabled when headphones are connected to thecomputer’s front-panel headphone jack.CH E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S — See page 49.EN S U R E T H A T WI N D O W S R E C O G N I Z E S T H E D R I V E — In Windows XP,Click the Start button, and then click My Computer. In Windows 2000, double-click the My Computer icon on the Windows desktop. If the DVD drive is notlisted, perform a full scan with your antivirus software to check for and removeviruses. Viruses can sometimes prevent Windows from recognizing the drive.TE S T T H E D R I V E W I T H A N O T H E R DVD— Insert another DVD to eliminatethe possibility that the original DVD is defective.CL E A N T H E D I S C — See the Tell Me How help file for instructions.TU R N O F F ST A N D B Y I N WI N D O W S B E F O R E W R I T I N G T O A CD -RWD I S C — See the Tell Me How help file or search for the keyword standby in theHelp and Support Center (Help in Windows 2000). To access help files, seepage 26.