Solving Problems 35Other technical problemsGeneral hardware problemsIf your computer exhibits one or more of the following symptoms, a deviceconflict may exist:• Your computer locks up, particularly while using a specific device.• A recently added device does not work.• A sound card emits noise or demonstrates other problems.• Unintelligible characters print from the printer.• The mouse pointer does not move or "stutters" when it moves.• Messages appear stating that the computer is not operating atmaximum performance.• Errors occur and programs crash for no apparent reason.• Nothing displays on the monitor.GO T O T H E D E L L | S U P P O R T W E B S I T E — Go to support.dell.com forhelp with general usage, installation, and troubleshooting questions. See "DellTechnical Support Policy" on page 94 for a description of the hardware andsoftware support provided by Dell.E-M A I L D E L L — Go to the Dell | Support website, and then click E-MailDell in the Communicate list. Send an e-mail message to Dell about yourproblem; you can expect to receive an e-mail message from Dell within hours.See "Dell Technical Support Policy" on page 94 for a description of the hardwareand software support provided by Dell.CA L L D E L L — If you cannot solve your problem by using the Dell | Supportwebsite or e-mail service, call Dell for technical assistance (see page 95). See"Dell Technical Support Policy" on page 94 for a description of the hardware andsoftware support provided by Dell.
