Dell EMC Integrated Data Protection Appliance DP4400 Service Manual

Also see for EMC Integrated Data Protection Appliance DP4400: Hardware installation guide

Contents

Table 5 Hard drive indicator codes (continued)Hard drive status indicator code ConditionFlashes green for three seconds, amber forthree seconds, and then turns off after sixsecondsRebuild stopped.Identifying a failed disk from the ACMIf a disk is suspected of failing, you can check the web UI or use the FRU commandline verification from the ACM.Procedure1. Access the IDPA web UI and check for alerts in the Health screen. Click an alertfor more details.2. Log in to the ACM command line by using SSH.Use root for the user, and use the common password for the appliance.3. At the command line, type the following command: # showfru diskThe screen displays that the system is collecting data. When the data collectionis completed, a screen similar to the following displays status information forthe disks.acme-dp4400-ACM:~ # showfru diskCollecting Data............________________________________________________________________| ID| State | Status| FW Version| Capacity| Operation| OpStatus||===============================================================|| 0 | Online | OK | NS01 | 10.69TB | None | 0% || 1 | Online | OK | NS01 | 10.69TB | None | 0% || 2 | Online | OK | NS01 | 10.69TB | None | 0% || 3 | Online | OK | NS01 | 10.69TB | None | 0% || 4 | Online | OK | NS01 | 10.69TB | None | 0% || 5 | Offline| ERROR| NS01 | 10.69TB | None | 0% | *| 6 | Online | OK | NS01 | 10.69TB | None | 0% || 7 | Online | OK | NS01 | 10.69TB | None | 0% || 8 | Online | OK | NS01 | 10.69TB | None | 0% || 9 | Online | OK | NS01 | 10.69TB | None | 0% || 10| Online | OK | NS01 | 10.69TB | None | 0% || 11| Online | OK | NS01 | 10.69TB | None | 0% || 12| Online | OK | NS01 | 10.69TB | None | 0% || 13| Online | OK | NS01 | 10.69TB | None | 0% || 14| Online | OK | NS01 | 10.69TB | None | 0% || 15| Online | OK | NS01 | 10.69TB | None | 0% || 16| Online | OK | NS01 | 10.69TB | None | 0% || 17| Online | OK | NS01 | 10.69TB | None | 0% |In this example, disk 5 is identified as failed and should be replaced.Remove front and rear hard drivesHard drive accessFor the DP4400 24-96 TB configuration, hard drives 0-11 are installed in the frontpanel, and hard drives 12-13 are installed in the rear panel.For the DP4400 8-24 TB configuration, hard drives 0-3 are installed in the front panel,and hard drives 12-13 are installed in the rear panel.Remove and replace assemblies20 Dell EMC Integrated Data Protection Appliance DP4400 2.4 Service Procedures Guide