41Restoring Your Operating SystemDell Factory Image RestoreCAUTION: Using Dell Factory ImageRestore permanently deletes all data onthe hard drive and removes any programsor drivers installed after you received yourcomputer. If possible, back up the databefore using this option. Use Dell FactoryImage Restore only if System Restore didnot resolve your operating system problem.NOTE: Dell Factory Image Restore maynot be available in certain countries or oncertain computers.Use Dell Factory Image Restore only as thelast method to restore your operating system.These options restore your hard drive to theoperating state it was in when you purchasedthe computer. Any programs or files added sinceyou received your computer—including datafiles—are permanently deleted from the harddrive. Data files include documents,spreadsheets, e-mail messages, digital photos,music files, and so on. If possible, back up alldata before using Factory Image Restore.Dell Factory Image RestoreTurn on the computer. When the Dell logo1.appears, press several times to accessthe Vista Advanced Boot Options Window.Select2. Repair Your Computer.The3. System Recovery Options windowappears.Select a keyboard layout and click4. Next.To access the recovery options, log on as a5.local user. To access the command prompt,type administrator in the User namefield, then click OK.Click6. Dell Factory Image Restore. The DellFactory Image Restore welcome screenappears.