Back to Contents PageProcessor ModuleDell™ Inspiron™ N5020/M5030 Service ManualRemoving the Processor ModuleReplacing the Processor ModuleRemoving the Processor Module1. Follow the instructions in Before You Begin.2. Remove the battery (see Removing the Battery).3. Remove the keyboard (see Removing the Keyboard).4. Remove the palm rest (see Removing the Palm Rest).5. Remove the processor heat sink (see Removing the Processor Heat Sink).6. To loosen the ZIF socket, use a small, flat-blade screwdriver and rotate the ZIF-socket cam screw counterclockwise until it comes to the cam stop.WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety bestpractices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell™is not covered by your warranty.CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metalsurface (such as a connector on your computer).CAUTION: To help prevent damage to the system board, remove the main battery (see Removing the Battery) before working inside thecomputer.CAUTION: To prevent intermittent contact between the ZIF-socket cam screw and the processor when removing or replacing the processor, pressto apply slight pressure to the center of the processor while turning the cam screw.CAUTION: To avoid damage to the processor, hold the screwdriver so that it is perpendicular to the processor when turning the cam screw.1 ZIF socket 2 pin-1 corner3 ZIF-socket cam screwCAUTION: To ensure maximum cooling for the processor, do not touch the heat transfer areas on the processor thermal-cooling assembly. Theoils in your skin can reduce the heat transfer capability of the thermal pads.CAUTION: When removing the processor module, pull the module straight up. Be careful not to bend the pins on the processor module.