Dell Inspiron 15 5000 Service Manual

Also see for Inspiron 15 5000 Series: Service manual Setup and specifications Owner's manual Service manual Setup and specifications

Contents

Running the ePSA DiagnosticsInvoke diagnostics boot by either of the methods that are suggested below:1. Power on the computer.2. As the computer boots, press the F12 key when the Dell logo is displayed.3. In the boot menu screen, use Up/Down arrow key to select the Diagnostics option and then press Enter.NOTE: The Enhanced Pre-boot System Assessment window displays, listing all devices detected in the computer.The diagnostics starts running the tests on all the detected devices.4. Press the arrow in the lower-right corner to go to the page listing.The detected items are listed and tested.5. To run a diagnostic test on a specific device, press Esc and click Yes to stop the diagnostic test.6. Select the device from the left pane and click Run Tests.7. If there are any issues, error codes are displayed.Note the error code and contact Dell.System diagnostic lightsPower and battery-status light/hard-drive activity lightIndicates the battery-charge status or the hard-drive activity.NOTE: Press Fn+H to toggle this light between power and battery-status light and hard-drive activity light.Hard-drive activity lightTurns on when the computer reads from or writes to the hard drive.NOTE: Hard-drive activity light is supported only on computers shipped with hard drive.Power and battery-status lightIndicates the power and battery-charge statusSolid white — Power adapter is connected and the battery has more than 5 percent charge.Amber — Computer is running on battery and the battery has less than 5 percent charge.Off• Power adapter is connected and the battery is fully charged.• Computer is running on battery and the battery has more than 5 percent charge.• Computer is in sleep state, hibernation, or turned offNOTE: Hard-drive activity light is supported only on computers shipped with hard drive.The power and battery-status light blinks amber along with beep codes indicating failures.For example, the power and battery-status light blinks amber two times followed by a pause, and then blinks white three times followed bya pause. This 2,3 pattern continues until the computer is turned off indicating no memory or RAM is detected.The following table shows different light patterns and describes what they indicate.Table 15. DiagnosticsLight pattern Problem description2,1 CPU failure2,2 System board: BIOS and ROM failure2,3 No memory or RAM detected2,4 Memory or RAM failure2,5 Invalid memory installed2,6 System board or chipset error82 Troubleshooting

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