Getting help and contacting DellSelf-help resourcesYou can get information and help on Dell products and services using these self-help resources:Table 22. Self-help resourcesSelf-help resources Resource locationInformation about Dell products and services www.dell.comTipsDell Help & Support appNOTE: Availability varies by country.My Dell appNOTE: Availability varies by country.Accessing helpNOTE: Availability varies by country.In Windows search, type Help & Support, and press Enter.Contact SupportNOTE: Availability varies by country.In Windows search, type Contact Support, and pressEnter.Online help for operating system www.dell.com/support/windowsTroubleshooting information, user manuals, setup instructions,product specifications, technical help blogs, drivers, softwareupdates, and so on.www.dell.com/supportDell knowledge base articles for a variety of computerconcerns. 1. Go to www.dell.com/support.2. Type the subject or keyword in the Search box.3. Click Search to retrieve the related articles.Learn and know the following information about your product:● Product specifications● Operating system● Setting up and using your product● Data backup● Troubleshooting and diagnostics● Factory and system restore● BIOS informationSee Me and My Dell at www.dell.com/support/manuals.To locate the Me and My Dell relevant to your product,identify your product through one of the following:● Select Detect Product.● Locate your product through the drop-down menu underView Products.● Enter the Service Tag number or Product ID in thesearch bar.Contacting DellTo contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell.NOTE: Availability varies by country and product, and some services may not be available in your country.6Getting help and contacting Dell 75