Dell Inspiron 6000 Owner's Manual

Also see for Inspiron 6000: Service manual Owner's manual

Contents

Solving Problems 53Drive ProblemsCAUTION: Before you begin any of the procedures in this section, follow the safety instructions in theProduct Information Guide.DVD drive problemsNOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect inthe drive or the CD or DVD.NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.Problems writing to a DVD+RW driveEN S U R E T H A T MI C R O S O F T ® WI N D O W S ® R E C O G N I Z E S T H E D R I V E — Click the Start button and clickMy Computer. If the floppy, CD, or DVD drive is not listed, perform a full scan with your antivirus softwareto check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.TE S T T H E D R I V E —• Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective.• Insert a bootable floppy disk and restart the computer.CL E A N T H E D R I V E O R D I S K — See the Dell Inspiron Help file. To access the help file, see "FindingInformation" on page 9.EN S U R E T H A T T H E CD I S S N A P P E D O N T O T H E S P I N D L ECH E C K T H E C A B L E C O N N E C T I O N SCH E C K F O R H A R D W A R E I N C O M P A T I B I L I T I E S — See "Restoring Your Operating System" on page 71.RU N T H E DE L L DI A G N O S T I C S — See "When to Use the Dell Diagnostics" on page 51.CL O S E O T H E R P R O G R A M S — The DVD+RW drive must receive a steady stream of data when writing.If the stream is interrupted, an error occurs. Try closing all programs before you write to the DVD+RW.TU R N O F F S T A N D B Y M O D E I N WI N D O W S B E F O R E W R I T I N G T O A DVD +RW D I S C — See theDell Inspiron Help file or search for the keyword standby in the Windows Help and Support Center forinformation on power management modes. To access help, see "Finding Information" on page 9.