Solving Problems 55CD and DVD drive problemsNOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate adefect in the drive or the CD or DVD.NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in allDVD drives.Problems writing to a CD/DVD-RW driveIf you cannot eject the CD, CD-RW, DVD, or DVD+RW drive trayEN S U R E T H A T T H E CD I S S N A P P E D O N T O T H E S P I N D L ECH E C K T H E C A B L E C O N N E C T I O N SCH E C K F O R H A R D W A R E I N C O M P A T I B I L I T I E SRU N T H E DE L L DI A G N O S T I C S (S E E P A G E 47)CL O S E O T H E R P R O G R A M S — The CD/DVD-RW drive must receive a steady stream of data whenwriting. If the stream is interrupted, an error occurs. Try closing all programs before you write to theCD/DVD-RW.TU R N O F F ST A N D B Y M O D E I N WI N D O W S B E F O R E W R I T I N G T O A CD/DVD-RW D I S C — See the DellInspiron Help file (see "Finding Information" on page 9) or search for the keyword standby in theWindows Help and Support Center for information on power management modes.CH A N G E T H E W R I T E S P E E D T O A S L O W E R R A T E — See the help files for your CD or DVDcreation software.1 Ensure that the computer is shut down.2 Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly untilthe tray is partially ejected.3 Gently pull out the tray until it stops.
