E-6 Dell Inspiron 7500 System Reference and Troubleshooting GuideTo return products, you must call Dell Customer Service to receive a Credit ReturnAuthorization Number. Refer to Chapter 5, “Getting Help,” or the section titled“Contacting Dell” in your system Help to find the appropriate telephone number forobtaining customer assistance. To expedite the processing of your refund or credit,Dell expects you to return the products to Dell in their original packaging within fivedays of the date that Dell issues the Credit Return Authorization Number. You mustalso prepay shipping charges and insure the shipment or accept the risk of loss ordamage during shipment. You may return software for refund or credit only if thesealed package containing the diskette(s) or CD(s) is unopened. Returned productsmust be in as-new condition, and all of the manuals, diskette(s), CD(s), power cables,and other items included with a product must be returned with it. For customers whowant to return, for refund or credit only, either applications software or an operatingsystem that has been installed by Dell, the whole system must be returned, alongwith any media and documentation that may have been included in the originalshipment.This “Total Satisfaction” Return Policy does not apply to DellWare products,which may be returned under DellWare's then-current return policy. In addition,reconditioned parts purchased through Dell Spare Parts Sales in Canada arenonreturnable.Year 2000 Statement of Compliance forDell-Branded Hardware ProductsDell-branded hardware products shipped on or after January 1, 1997, are eligibleto carry the “NSTL Hardware Tested Year 2000 Compliant” logo by virtue offormal testing with, and successful completion of, the National SoftwareTesting Laboratories (NSTL) YMARK2000 test.* Dell will treat a failure to pass theYMARK2000 test as a covered event under Dell's warranty for the product, subject tothe normal warranty limitations.** For a complete copy of Dell's warranty, see theproduct's documentation. Dell-branded hardware products will also recognize theyear 2000 as a leap year.*The YMARK2000 standard tests the ability of system hardware and firmware to support thetransition to the year 2000 (and to recognize leap years, when appropriate, for years 2000through 2009 inclusive) and not that of options, operating systems, or applications software.Dell-branded hardware products that pass the YMARK2000 test conform to BSI-DISCPD 2000-1.** Except for this clarification of Dell's warranty for NSTL logo hardware, all other warranties,conditions and remedies, express or implied, relating to year 2000 readiness or compliance aredisclaimed. To make a claim under this warranty for NSTL logo hardware, customers mustcontact Dell prior to January 1, 2001. To make a claim, write to:Dell Computer CorporationP.O. Box 149258Austin, Texas 78714-9258Attention: Year 2000
