Solving Problems : Dell Inspiron 8000Cannot save files to a floppy disk— Ensure that the floppy disk is notfull or write-protected (locked). See the following figure.Test the drive with another floppy disk— Insert another floppy disk toeliminate the possibility that the original floppy disk is defective.If you cannot play a music CD or install a program from aCDHINT: High-speed CD drive vibration is normal and may cause noise. This noise does notindicate a defect in the drive or the CD.Ensure that Windows recognizes the drive— Double-click the MyComputer icon. If the CD drive is not listed, perform a full scan with yourantivirus software to check for and remove viruses. Viruses can sometimesprevent Windows from recognizing the drive.Test the drive with another CD— Insert another CD to eliminate thepossibility that the original CD is defective.Clean the disc— See the Tell Me How help file for instructions.Adjust the Windows volume control— Double-click the yellow speakericon in the lower-right corner of your screen. Be sure that the volume isturned up and that the sound is not muted.file:///I|/SERVICE%20MANUALS/DELL%20MANUALS/LAP...20ok/Inspiron/8000/8000_SERVICE_MAN/solving.htm (9 of 15)6/21/2004 1:07:21 AM