33Using Support ToolsDell Diagnostics before you contact Dell fortechnical assistance.It is recommended that you print this procedurebefore you begin.NOTICE: Dell Diagnostics works only onDell computers.NOTE: TheDrivers and Utilities discis optional and may not ship with yourcomputer.See the Dell Technology Guide to review yourcomputer’s configuration information, andensure that the device that you want to testdisplays in the system setup program and isactive.Start the Dell Diagnostics from your solid-statedrive or from theDrivers and Utilities disc.Starting Dell Diagnostics From Your Solid-stateDriveThe Dell Diagnostics is located on a hiddendiagnostic utility partition on your solid-statedrive.NOTE: If your computer cannot display ascreen image, see “Contacting Dell” onpage 41.Ensure that the computer is connected to an1.electrical outlet that is known to be workingproperly.Turn on (or restart) your computer.2.When the DELL3. ™ logo appears, press <0>immediately. Select Diagnostics from theboot menu and press .NOTE: If you wait too long and the operatingsystem logo appears, continue to wait untilyou see the Microsoft® Windows® desktop;then, shut down your computer and try again.NOTE: If you see a message stating that nodiagnostics utility partition has been found,run the Dell Diagnostics from theDriversand Utilities disc.Press any key to start the Dell Diagnostics4.from the diagnostics utility partition on yoursolid-state drive.