• Ensure they are withinBluetooth range.TouchscreenProblems Possible causes Possible solutionsTouchscreen respondsslowly or improperly • The screen is dirty.• A protective cover mayprevent the tabletfrom recognizing yourinputs.Moisten a soft, lint‑freecloth with either water ora display cleaner, andwipe the surface of thetablet until it is clean. Donot allow water from thecloth to seep down to thetablet ports or buttons.TabletProblems Possible causes Possible solutionsTablet does not turn on The battery is completelydischarged. • Charge the tablet forat least 4 hours.• Press and hold thepower button for 2seconds and wait for 8seconds to see whetherthe Dell logo isdisplayed.• Press and hold thepower button for 15seconds to hard resetthe tablet.Tablet does not turn off Press and hold the powerbutton for 15 seconds toforcefully turn off thetablet.Tablet locks up Press and hold the powerbutton for 25 seconds tounlock the tablet. Pressthe power button for 2seconds and wait for 1Troubleshooting 44