DiagnosticsIf you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose ofrunning diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fixthe problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.Topics:• Enhanced Pre-Boot System Assessment (ePSA) diagnostics• Device status lights• Battery status lightsEnhanced Pre-Boot System Assessment (ePSA)diagnosticsThe ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware. The ePSA is embedded with theBIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or devicegroups allowing you to:• Run tests automatically or in an interactive mode• Repeat tests• Display or save test results• Run thorough tests to introduce additional test options to provide extra information about the failed device(s)• View status messages that inform you if tests are completed successfully• View error messages that inform you of problems encountered during testingCAUTION: Use the system diagnostics to test only your computer. Using this program with other computers may cause invalidresults or error messages.NOTE: Some tests for specific devices require user interaction. Always ensure that you are present at the computer terminalwhen the diagnostic tests are performed.Device status lightsTable 1. Device status lightsIcon Name DescriptionPowerstatus lightTurns on when you turn on the computer and blinks when the computer is in a power management mode.Hard drivestatus lightTurns on when the computer reads or writes data.BatterychargeindicatorTurns on steadily or blinks to indicate battery charge status.The device status LEDs are usually located either on the top or left side of the keyboard. They display the storage, battery and wirelessdevices connectivity and activity. Apart from that they can be useful as a diagnostic tool when there's a possible failure to the system.560 Diagnostics