Dell Latitude ATG E6400 Setup And Quick Reference Manual

Also see for Latitude E6400 ATG: Manual How-to guide How-to guide System Board Replacement How-to guide

Dell Latitude ATG E6400 Setup And Quick Reference Manual Manual pdf 33 page image

Troubleshooting 33Error MessagesCAUTION: Before you begin any of the procedures in this section, follow thesafety instructions that shipped with your computer.If the message is not listed, see the documentation for the operating systemor the program that was running when the message appeared.A U X I L I A R Y D E V I C E F A I L U R E — The touch pad or external mouse may be faulty.For an external mouse, check the cable connection. Enable the PointingDevice option in the system setup program. See your Service Manual atsupport.dell.com for more information. If the problem persists, contact Dell(see "Contacting Dell" on page 65).B A D C O M M A N D O R F I L E N A M E — Ensure that you have spelled the commandcorrectly, put spaces in the proper place, and used the correct pathname.C A C H E D I S A B L E D D U E T O F A I L U R E — The primary cache internal to themicroprocessor has failed. Contact Dell (see "Contacting Dell" on page 65).CD D R I V E C O N T R O L L E R F A I L U R E — The CD drive does not respond tocommands from the computer.D A T A E R R O R — The hard drive cannot read the data.D E C R E A S I N G A V A I L A B L E M E M O R Y — One or more memory modules may befaulty or improperly seated. Reinstall the memory modules and, if necessary,replace them. See your Service Manual at support.dell.com for moreinformation.D I S K C: F A I L E D I N I T I A L I Z A T I O N — The hard drive failed initialization. Run thehard drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 40).5 Real-time clockfailure. Possiblebattery failure orsystem board failure.1 Replace the battery (see your Service Manualat support.dell.com).2 If the problem persists, contact Dell.6 Video BIOS TestFailureContact Dell.7 CPU-cache testfailureContact Dell.Code(repetitiveshort beeps)Description Suggested Remedy