Dell Latitude C106C Quick Reference Manual

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Dell Latitude C106C Quick Reference Manual Manual pdf 46 page image

46 Troubleshooting• Ensure that your computer meets the minimum hardware requirementsneeded to run the software. See the software documentation forinformation.• Ensure that the program is installed and configured properly.• Verify that the device drivers do not conflict with the program.• If necessary, uninstall and then reinstall the program.BA C K U P Y O U R F I L E S I M M E D I A T E L Y• Use a virus-scanning program to check the hard drive, floppy disks, CDs, orDVDs• Save and close any open files or programs and shut down your computerthrough the Start menuDell Technical Update ServiceThe Dell Technical Update service provides proactive e-mail notification ofsoftware and hardware updates for your computer. The service is free and canbe customized for content, format, and how frequently you receivenotifications.To enroll for the Dell Technical Update service, go tosupport.dell.com/technicalupdate.Dell Support UtilityThe Dell Support Utility is installed on your computer and available from theDell Support, , icon on the taskbar or from the Start button. Use thissupport utility for self-support information, software updates, and healthscans of your computing environment.Accessing the Dell Support UtilityAccess the Dell Support Utility from the icon on the taskbar or from theStart menu.If the Dell Support icon does not appear in your taskbar:1 Click Start→ All Programs→ Dell Support→ Dell Support Settings.2 Ensure that the Show icon on the taskbar option is checked.NOTE: If the Dell Support Utility is not available from the Start menu, go tosupport.dell.com and download the software.