Using the Dell Diagnostics:Back to Contents PageUsing the Dell DiagnosticsWhen to Use the Dell DiagnosticsFeatures of the Dell DiagnosticsStarting the Dell DiagnosticsWhen to Use the Dell DiagnosticsWhenever a major component or device in your computer does not function properly, you may have acomponent failure. If you are experiencing a problem with your Dell™ computer, perform the checks inthe "Solving Problems" section in the User's Guide and run the Dell Diagnostics before you call Dell fortechnical assistance. Running the Dell Diagnostics may help you to resolve the problem yourselfquickly without having to contact Dell for assistance.If you are experienced with computers and know what component(s) you need to test, select theappropriate diagnostic test group(s) or subtest(s). If you are unsure about how to begin diagnosing aproblem, see "Starting the Dell Diagnostics."Features of the Dell DiagnosticsThe Dell Diagnostics helps you to check your computer hardware without any additional equipment andwithout destroying any data. By using the diagnostics, you can have confidence in the operation ofyour computer. If you find a problem that you cannot solve by yourself, the diagnostic tests canprovide you with important information you need when talking to Dell's service and support personnel.NOTICE: Use the Dell Diagnostics to test only your Dell computer. Using this program withother computers may cause incorrect computer responses or result in error messages.The diagnostic test groups or subtests also have the following features:l Options that let you perform express, extended, or custom tests on one or all devicesl An option that allows you to select tests based on a symptom of the problem you are havingl An option that allows you to choose the number of times a test group or subtest is repeatedfile:///I|/SERVICE%20MANUALS/DELL%20MANUALS/LA...0ok/Latitude/D400/D400_SERVICE_MANUAL/diag.htm (1 of 4)6/21/2004 1:56:02 AM