Dell Latitude D505L User Manual

Contents

Dell Latitude D505L User Manual Manual pdf 82 page image

If you cannot play a CD, CD-RW, DVD, or DVD+RWHigh-speed CD drive vibration is normal and may cause noise. The noise does not indicate a defect with thedrive or the CD.If you cannot eject the CD, CD-RW, DVD, or DVD+RW drive trayIf you hear an unfamiliar scraping or grinding sound4. Turn on the computer.Clean the drive — See "Cleaning Your Computer" for instructions.Check the drive for errors —z If a drive error message appears, see "Error Messages" for an explanation.z Run the Diskette tests as described in "Using the Dell Diagnostics."NOTE: Because of different worldwide file types, not all DVD titles work in all DVD drives.Ensure that Windows recognizes the drive — In Windows XP, click the Start button and clickMy Computer. In other operating systems, double-click My Computer. If the drive is not listed,perform a full scan with your antivirus software to check for and remove viruses. Viruses cansometimes prevent Windows from recognizing the drive. Insert a bootable disk and restart thecomputer.Try another disc — Insert another disc to eliminate the possibility that the original disc isdefective.Adjust the Windows volume control — Double-click the speaker icon in the lower-right cornerof your screen. Ensure that the volume is turned up and that the sound is not muted.Reinstall the drive1. Save and close any open files, exit any open programs, and shut down the computer.2. Remove the drive. See "Using the Module Bay" for instructions.3. Reinstall the drive.4. Turn on the computer.Clean the drive or disc — See "Cleaning Your Computer" for instructions.Check the drive for errorsIf a drive error message appears, see "Error Messages" for an explanation.Run the IDE Drives tests as described in the Dell Diagnostics.1. Ensure that the computer is turned off.2. Straighten a paper clip and insert one end into the eject hole at the front of the drive;push firmly until the tray is partially ejected.3. Gently pull out the tray until it stops.z Ensure that the sound is not caused by the program that is running.z Ensure that the disk or disc is inserted properly.Page 13 of 17Solving Problems9/19/2003file://C:\Documents%20and%20Settings\rpaxman\Local%20Settings\Temp\~hhB694.htm