106 Troubleshooting2 If a problem is encountered during a test, a message appears with an errorcode and a description of the problem. Write down the error code andproblem description and follow the instructions on the screen.If you cannot resolve the error condition, contact Dell (see "Contacting Dell"on page 149).NOTE: The Service Tag for your computer is located at the top of each testscreen. If you contact Dell, technical support will ask for your Service Tag.3 If you run a test from the Custom Test or Symptom Tree option, click theapplicable tab described in the following table for more information.4 When the tests are completed, if you are running the Dell Diagnosticsfrom the Drivers and Utilities CD, remove the CD.Symptom Tree Lists the most common symptoms encountered andallows you to select a test based on the symptom of theproblem you are having.Tab FunctionResults Displays the results of the test and any error conditionsencountered.Errors Displays error conditions encountered, error codes, andthe problem description.Help Describes the test and may indicate requirements forrunning the test.Configuration Displays your hardware configuration for the selecteddevice.The Dell Diagnostics obtains configuration informationfor all devices from system setup, memory, and variousinternal tests, and it displays the information in thedevice list in the left pane of the screen. The device listmay not display the names of all the componentsinstalled on your computer or all devices attached to yourcomputer.Parameters Allows you to customize the test by changing the testsettings.Option Function (continued)
