Dell Latitude D620 Quick Reference Manual

Also see for D620 - Latitude Laptop Computer System Core Duo Processor Wireless XP Pro: Quick reference guide User manual Quick reference guide Instructions for use Quick reference guide

Quick Reference Guide 19A solid blue screen appearsTU R N T H E C O M P U T E R O F F — If you are unable to get a response by pressing a key on your keyboard or moving yourmouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restartyour computer.Dell MediaDirect™ problemsCH E C K T H E DE L L ME D I A DI R E C T H E L P F I L E F O R I N F O R M A T I O N — Click the question mark icon at the bottom ofthe Dell MediaDirect screen to access Help.TO P L A Y M O V I E S W I T H DE L L ME D I A DI R E C T , Y O U M U S T H A V E A DVD D R I V E A N D T H E DE L L DVD PL A Y E R — Ifyou purchased a DVD drive with your computer, this software should already be installed.VI D E O QU A L I T Y P R O B L E M S — Turn off the Use Hardware Acceleration option. This feature takes advantage of thespecial processing in some graphics cards to reduce processor requirements when playing DVDs and certain types ofvideo files.CA N N O T P L A Y S O M E M E D I A F I L E S — Because Dell MediaDirect provides access to media files outside theWindows XP operating system environment, access to licensed content is restricted. Licensed content is digitalcontent that has Digital Rights Management (DRM) applied to it. The Dell MediaDirect environment cannot verifythe DRM restrictions, so the licensed files cannot be played. Licensed music and video files have a lock icon next tothem. You can access licensed files in the Windows XP operating system environment.AD J U S T I N G T H E C O L O R S E T T I N G S F O R M O V I E S T H A T C O N T A I N S C E N E S T H A T A R E T O O D A R K O R T O O B R I G H T —Click EagleVision to use a video enhancement technology that detects video content and dynamically adjusts thebrightness/contrast/saturation ratios.NOTICE: You cannot reinstall the Dell MediaDirect feature if you reformat the hard drive. Contact Dell forassistance (see "Contacting Dell" in your User’s Guide).Other software problemsCH E C K T H E S O F T W A R E D O C U M E N T A T I O N O R C O N T A C T T H E S O F T W A R E M A N U F A C T U R E R F O R T R O U B L E S H O O T I N GI N F O R M A T I O N —• Ensure that the program is compatible with the operating system installed on your computer.• Ensure that your computer meets the minimum hardware requirements needed to run the software.See the software documentation for information.• Ensure that the program is installed and configured properly.• Verify that the device drivers do not conflict with the program.• If necessary, uninstall and then reinstall the program.BA C K U P Y O U R F I L E S I M M E D I A T E L Y.US E A V I R U S -S C A N N I N G P R O G R A M T O C H E C K T H E H A R D D R I V E , F L O P P Y D I S K S , O R CDS .SA V E A N D C L O S E A N Y O P E N F I L E S O R P R O G R A M S A N D S H U T D O W N Y O U R C O M P U T E R T H R O U G H T H E ST A R T M E N U .