Quick Reference Guide 253 In the welcome screen, click Next.4 Follow the instructions on the screen.A solid blue screen appearsTU R N T H E TA B L E T -PC O F F — If you are unable to get a response by pressing akey on your keyboard or touching your display with the pen or your finger,press and hold the power button for at least 8 to 10 seconds (until the Tablet-PC turns off), and then restart your Tablet-PC.Other software problemsCH E C K T H E S O F T W A R E D O C U M E N T A T I O N O R C O N T A C T T H E S O F T W A R EM A N U F A C T U R E R F O R T R O U B L E S H O O T I N G I N F O R M A T I O N —• Ensure that the program is compatible with the operating system installedon your Tablet-PC.• Ensure that your Tablet-PC meets the minimum hardware requirementsneeded to run the software. See the software documentation forinformation.• Ensure that the program is installed and configured properly.• Verify that the device drivers do not conflict with the program.• If necessary, uninstall and then reinstall the program.BA C K U P Y O U R F I L E S I M M E D I A T E L YUS E A V I R U S -S C A N N I N G P R O G R A M T O C H E C K T H E H A R D D R I V E , CDS , O R DVDSSA V E A N D C L O S E A N Y O P E N F I L E S O R P R O G R A M S A N D S H U T D O W N Y O U R TA B L E T -PC T H R O U G H T H E ST A R T M E N UDell DiagnosticsCAUTION: Before you begin any of the procedures in this section, follow thesafety instructions in the Product Information Guide.NOTICE: The Dell Diagnostics works only on Dell™ computers.NOTE: You must use the optical drive in the D/Bay or the optional media base toaccess the Driver’s and Utilities media.