Quick Reference Guide 17Starting the Dell Diagnostics From the Drivers and Utilities CD1 Insert the Drivers and Utilities CD.2 Shut down and restart the computer.When the DELL logo appears, press immediately.If you wait too long and the Windows logo appears, continue to wait until you see the Windowsdesktop. Then shut down your computer and try again.NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer bootsaccording to the devices specified in the system setup program.3 When the boot device list appears, highlight CD/DVD/CD-RW Drive and press .4 Select the Boot from CD-ROM option from the menu that appears and press .5 Type 1 to start the menu and press to proceed.6 Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, selectthe version appropriate for your computer.7 When the Dell Diagnostics Main Menu appears, select the test that you want to run.Dell Diagnostics Main Menu1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the optionyou want.2 If a problem is encountered during a test, a message appears with an error code and a description of theproblem. Write down the error code and problem description and follow the instructions on thescreen.NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell,technical support will ask for your Service Tag.Option FunctionExpress Test Performs a quick test of devices. The test typically takes10 to 20 minutes and requires no interaction on yourpart. Run Express Test first to increase the possibility oftracing the problem quickly.Extended Test Performs a thorough check of devices. The test typicallytakes 1 hour or more and requires you to answerquestions periodicallyCustom Test Tests a specific device. You can customize the tests youwant to run.Symptom Tree Lists the most common symptoms encountered andallows you to select a test based on the symptom of theproblem you are having.
