Dell M6300 Quick Reference Manual

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Dell M6300 Quick Reference Manual Manual pdf 23 page image

Quick Reference Guide 23Dell DiagnosticsCAUTION: Before you begin any of the procedures in this section, follow thesafety instructions in the Product Information Guide.When to Use the Dell DiagnosticsIf you experience a problem with your computer, perform the checks inLockups and Software Problems (see "Lockups and Software Problems" onpage 21) and run the Dell Diagnostics before you contact Dell for assistance.It is recommended that you print these procedures before you begin.NOTICE: The Dell Diagnostics works only on Dell computers.NOTE: The Drivers and Utilities media is optional and may not ship with your computer.Start the Dell Diagnostics from your hard drive or from the Drivers andUtilities media.Starting the Dell Diagnostics From Your Hard DriveThe Dell Diagnostics is located on a separate diagnostic utility partition onyour hard drive.NOTE: If your computer does not display a screen image, contact Dell (see"Contacting Dell" in your User’s Guide).NOTE: If the computer is connected to a docking device (docked), undock it. Seethe documentation that came with your docking device for instructions.1 Ensure that the computer is connected to an electrical outlet that isknown to be working properly.2 Turn on (or restart) your computer.3 Start the Dell Diagnostics in one of the following ways:NOTE: If you wait too long and the operating system logo appears, continueto wait until you see the Microsoft Windows desktop, then shut down yourcomputer and try again.– When the DELL logo appears, press immediately.Select Diagnostics from the boot menu and press .NOTE: Before attempting the following option, the computer must bepowered down completely.– Press and hold the key while powering the computer on.