x Dell M8428-k Hardware Reference Manual53-1001980-01Additional informationThis section lists additional industry-specific documentation that you might find helpful.Industry resourcesFor additional resource information, visit the Technical Committee T11 Web site. This Web siteprovides interface standards for high-performance and mass storage applications for FibreChannel, storage management, and other applications:http://www.t11.orgFor information about the Fibre Channel industry, visit the Fibre Channel Industry Association Website:http://www.fibrechannel.orgGetting technical helpContact your switch support supplier for hardware, firmware, and software support, includingproduct repairs and part ordering. To expedite your call, have the following information available:1. General Information• Switch model• Switch operating system version• Software name and software version, if applicable• Error numbers and messages received• supportSave command output• Detailed description of the problem, including the switch or fabric behavior immediatelyfollowing the problem, and specific questions• Description of any troubleshooting steps already performed and the results• Serial console and Telnet session logs• syslog message logs2. Switch Serial NumberThe switch serial number and corresponding bar code are provided on the serial number label,as illustrated below.:3. World Wide Name (WWN)Use the licenseIdShow command to display the WWN of the chassis.If you cannot use the licenseIdShow command because the switch is inoperable, you can getthe WWN from the same place as the serial number.*FT00X0054E9*FT00X0054E9