Dell MU833 Troubleshooting Manual

Contents

Back to Contents PageTroubleshootingTroubleshooting: Dell ™ Wireless 355 Module withBluetooth ® 2.0 + EDR Technology User GuideProblem or Symptom Possible SolutionI cannot connect to a paireddevice that is listed in EntireBluetooth Neighborhood.Check to see if the device is turned on, in range, and in Discoverable mode(refer to the manual that came with the device for instructions for makingthe device discoverable). Devices that you have paired with are listed inEntire Bluetooth Neighborhood regardless of whether they are turned on, inrange, or in Discoverable mode.Check to see if the device Bluetooth radio is turned on (refer to the manualthat came with the device for instructions). If the other device is aBluetooth computer, check the appearance of the Bluetooth icon in thenotification area (see "Using Bluetooth Tools").If you have connected a Bluetooth device with another Bluetooth devicebesides this computer (for example, connecting a headset with a cellularphone), you must delete the existing connection to this computer, and thenre-create the connection.The device I want to connectto is not listed in EntireBluetooth Neighborhood.Check to see if the device is turned on, in range, and in Discoverable mode. See"Finding Bluetooth Devices."I cannot print to theBluetooth printer from thiscomputer.If you have printed to the printer before, verify that the printer is in range,is turned on, is not malfunctioning, and is still paired with this computer.If you have not printed to the printer before, did you install the printer? Ifnot, install the printer according to the instructions provided in Print to aBluetooth Printer from This Computer. If you did install the printer, verifythat the procedure you followed matches the instructions.I cannot print Print fromanother Bluetooth computerto a standard printer that isphysically connected to thiscomputer.If you have printed to the printer before, verify that you are in range of andpaired with this computer, that both the printer and this computer arepowered on, that the printer is not malfunctioning, and that the printer isthe default printer for this computer.If you have not printed to the printer before, did you install the printer onyour computer as specified in Print from Another Bluetooth Device to aStandard Printer That Is Physically Connected to This Computer? If not,follow these instructions and try again.I cannot send a fax usingthe fax capabilities of aBluetooth telephone,modem, or other device thatoffers fax service.The device offering the fax service may be set to use another device instead ofthe fax modem.I cannot adjust theheadphone volume.Check to see if the volume on the headphones is set to minimum.Adjust the volume using the volume control on the media player ratherthan the master volume control on the computer.I cannot communicate with acell phone or reconnect to acell phone.Verify that the cell phone is in Discoverable mode, is in range, and that theBluetooth radio is turned on. See "Finding Bluetooth Devices."

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