DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE17KE Y BO A R D AN D M O US ES E CU R I T YS E RV I CE A N D S U P P OR TN O T E : F o r m o r e d e t a i l s o n D e l l S e r v i c e P l a n s p l e a s e t o g o t o : w w w . d e l l . c o m / s e r v i c e / s e r v i c e _ p l a n sS O F T W A REMT DT SFFDell USB Entry QuietKey Keyboard OptionalDell USB Enhanced Multimedia Keyboard OptionalDell Smart Card USB Keyboard OptionalDell Bluetooth Keyboard and Mouse OptionalDell USB Entry Optical Mouse OptionalDell USB Premium 5 Button Mouse OptionalDell Laser Mouse OptionalDell Palmrest OptionalDell Logo Mouse Pad OptionalMT DT SFFTrusted Platform Module (TPM) 1.21 Integrated on system boardChassis Intrusion Switch StandardDell USB External Biometric Fingerprint Reader OptionalDell Smart Card USB Keyboard OptionalChassis lock slot StandardMT DT SFF3 Year Limited Warranty1 (3-3-0) Standard3 Year Next Business Day On-site2 Service (3-3-3) OptionalDell ProSupport Optional1 For a copy of our guarantees or limited warranties, please write Dell USA L.P., Attn: Warranties, One Dell Way, Round Rock, TX 78682. For moreinformation, visit www.dell.com/warranty.2 Service may be provided by third-party. Technician will be dispatched if necessary following phone-based troubleshooting. Subject to partsavailability, geographical restrictions and terms of service contract. Service timing dependent upon time of day call placed to Dell. U.S. only.MT DT SFFDell Client Manager Standard Available via Dell.comDell Control Point StandardNorton Internet Security 90 Day Trial or Optional SubscriptionMcAfee Security Center 90 Day Trial or Optional Subscription1 TPM may not be available in certain countries