Dell Online Rack 5600R OL HV-US User Manual

Also see for K812N: Getting Started With Your System Getting started User guide User guide

Contents

66 | TroubleshootingEvent Log MenuFrom the Event Log menu, you can access the last 50 events, which includes events, notices, andalarms, arranged from newest to oldest. Events, notices, and alarms are logged in the Event Log whenthey occur and, if applicable, when they were cleared as follows: Events are silent conditions that are recorded in the Event Log as status information, such as“Clock Set Done.” Events do not require a response. Notices, including active notices, are recorded in the Event Log. Active notices, such as “BypassAC Over Voltage,” are typically announced by an intermittent beep. Notices do not normallyrequire a response. Alarms, including active alarms, are recorded in the Event Log. Active alarms are typicallyannounced by either an intermittent beep or a continuous audible alarm. Examples are “FanFailure” and “Heatsink Over Temperature.” Active alarms require a response.The UPS Status menu displays by default. To access troubleshooting information using the Event Logmenu:1 Press the button for one second to go to the main menu selection and scroll down to theEvent Log menu using the button.2 Click the button to enter the Event Log list.3 Scroll through the listed events, notices, and alarms using the or button.Typical Alarms and ConditionsTable 16 describes typical alarms and conditions.Table 16. Typical Alarms and ConditionsAlarm or Condition Possible Cause ActionThe UPS does not provide orindicate the expected backuptime.The batteries need charging orservice.Apply utility power for 48 hours to charge thebatteries. If the condition persists, contactyour service representative.Power is not available at theUPS output receptacles.The UPS is in Standby mode. Supply power to the connected equipment bypressing the On/Off button until the frontpanel displays the UPS status summary screen.The UPS does not start.(The LCD is off.)Power is not connected. Check the power connections. Also ensurethat the battery is connected to utility power.The UPS operates normally,but some or all of theprotected equipment is noton.The equipment is notconnected correctly to the UPS.Verify that the equipment is plugged into theUPS receptacles. Also verify that the loadsegment is on.