Dell OptiPlex 3050 Small Form Factor Owner's Manual

Also see for D11S: Quick start guide Owner's manual Service manual Service manual Setup and specifications

Error messages DescriptionHARD-DISK DRIVE CONTROLLER FAILURE 0 The hard drive does not respond to commands from the computer.Shut down the computer, remove the hard drive, and boot thecomputer from an optical drive. Then, shut down the computer,reinstall the hard drive, and restart the computer. If the problempersists, try another drive. Run the Hard Disk Drive tests in DellDiagnostics.HARD-DISK DRIVE FAILURE The hard drive does not respond to commands from the computer.Shut down the computer, remove the hard drive, and boot thecomputer from an optical drive. Then, shut down the computer,reinstall the hard drive, and restart the computer. If the problempersists, try another drive. Run the Hard Disk Drive tests in DellDiagnostics.HARD-DISK DRIVE READ FAILURE The hard drive may be defective. Shut down the computer, removethe hard drive, and boot the computer from an optical. Then, shutdown the computer, reinstall the hard drive, and restart thecomputer. If the problem persists, try another drive. Run the HardDisk Drive tests in Dell Diagnostics.INSERT BOOTABLE MEDIA The operating system is trying to boot to non-bootable media, suchas an optical drive. Insert bootable media.INVALID CONFIGURATION INFORMATION-PLEASE RUNSYSTEM SETUP PROGRAMThe system configuration information does not match the hardwareconfiguration. The message is most likely to occur after a memorymodule is installed. Correct the appropriate options in the systemsetup program.KEYBOARD CLOCK LINE FAILURE For external keyboards, check the cable connection. Run theKeyboard Controller test in Dell Diagnostics.KEYBOARD CONTROLLER FAILURE For external keyboards, check the cable connection. Restart thecomputer, and avoid touching the keyboard or the mouse during theboot routine. Run the Keyboard Controller test in Dell Diagnostics.KEYBOARD DATA LINE FAILURE For external keyboards, check the cable connection. Run theKeyboard Controller test in Dell Diagnostics.KEYBOARD STUCK KEY FAILURE For external keyboards or keypads, check the cable connection.Restart the computer, and avoid touching the keyboard or keysduring the boot routine. Run the Stuck Key test in DellDiagnostics.LICENSED CONTENT IS NOT ACCESSIBLE INMEDIADIRECTDell MediaDirect cannot verify the Digital Rights Management(DRM) restrictions on the file, so the file cannot be played.MEMORY ADDRESS LINE FAILURE AT ADDRESS, READVALUE EXPECTING VALUEA memory module may be faulty or improperly seated. Reinstall thememory module or, if necessary, replace it.MEMORY ALLOCATION ERROR The software you are attempting to run is conflicting with theoperating system, another program, or a utility. Shut down thecomputer, wait for 30 seconds, and then restart it. Run the programagain. If the error message still appears, see the softwaredocumentation.MEMORY DOUBLE WORD LOGIC FAILURE AT ADDRESS,READ VALUE EXPECTING VALUEA memory module may be faulty or improperly seated. Reinstall thememory module or, if necessary, replace it.MEMORY ODD/EVEN LOGIC FAILURE AT ADDRESS, READVALUE EXPECTING VALUEA memory module may be faulty or improperly seated. Reinstall thememory module or, if necessary, replace it.56 Troubleshooting your computer