Dell OptiPlex 5050 Owner's Manual

Contents

Dell OptiPlex 5050 Owner's Manual Manual pdf 59 page image

Power LED light status Possible cause Troubleshooting steps• If the display is connectedand turned on, listen for abeep code.Power LED issuePower LED is not flashing amber on ChengMing 3977 and Optiplex D8 and OptiPlex D8 AIO platforms.ChengMing 3977 and OptiPlex D8 and D8 AIO platforms without processor installed or when processor power cable is not connected; itmay not have the power LED flashing amber as the diagnostic indicator. The BIOS behavior specification defines that:1 If no processor is installed in the system, the power LED should flash amber in pattern of 2-32 If no processor cable is connected in the system, the power LED should flash amber in pattern of 2-2Do not replace any hardware, it works as per the design. With the Boot guard (BtG) feature of Intel ME11.6, when processor power orprocessor is missing, then the system will shut down.Affected Platforms:• ChengMing 3977• OptiPlex 3050/5050/7050• OptiPlex 3050 AIO/5250 AIO/7450 AIODiagnostic error messagesTable 22. Diagnostic error messagesError messages DescriptionAUXILIARY DEVICE FAILURE The touchpad or external mouse may be faulty. For an externalmouse, check the cable connection. Enable the Pointing Deviceoption in the System Setup program.BAD COMMAND OR FILE NAME Ensure that you have spelled the command correctly, put spaces inthe proper place, and used the correct path name.CACHE DISABLED DUE TO FAILURE The primary cache internal to the microprocessor has failed.Contact DellCD DRIVE CONTROLLER FAILURE The optical drive does not respond to commands from thecomputer.DATA ERROR The hard drive cannot read the data.DECREASING AVAILABLE MEMORY One or more memory modules may be faulty or improperly seated.Reinstall the memory modules or, if necessary, replace them.DISK C: FAILED INITIALIZATION The hard drive failed initialization. Run the hard drive tests in DellDiagnostics.DRIVE NOT READY The operation requires a hard drive in the bay before it cancontinue. Install a hard drive in the hard drive bay.ERROR READING PCMCIA CARD The computer cannot identify the ExpressCard. Reinsert the cardor try another card.EXTENDED MEMORY SIZE HAS CHANGED The amount of memory recorded in non-volatile memory (NVRAM)does not match the memory module installed in the computer.Restart the computer. If the error appears again, Contact DellTroubleshooting your computer 59