Dell OptiPlex 745 User Manual

Also see for OptiPlex 745: Administrator's guide Tech specs Quick reference guide Quick reference guide Quick reference guide

Contents

l Use the Service Tag to identify your computer when you usesupport.dell.com or contact support.l Enter the Express Service Code to direct your call when contactingsupport.l Solutions — Troubleshooting hints and tips, articles from technicians, andonline courses, frequently asked questionsl Community — Online discussion with other Dell customersl Upgrades — Upgrade information for components, such as memory, thehard drive, and the operating systeml Customer Care — Contact information, service call and order status,warranty, and repair informationl Service and support — Service call status and support history, servicecontract, online discussions with technical supportl Reference — Computer documentation, details on my computerconfiguration, product specifications, and white papersl Downloads — Certified drivers, patches, and software updatesl Desktop System Software (DSS)— If you reinstall the operating system foryour computer, you should also reinstall the DSS utility. DSS providescritical updates for your operating system and support for Dell™ 3.5-inchUSB floppy drives, Intel® processors, optical drives, and USB devices. DSSis necessary for correct operation of your Dell computer. The softwareautomatically detects your computer and operating system and installs theupdates appropriate for your configuration.Dell Support Website — support.dell.comNOTE: Select your region or business segment to view the appropriatesupport site.To download Desktop System Software:1. Go to support.dell.com, select your region or business segment,and enter your Service Tag.2. Select Drivers & Downloads and click Go.3. Click your operating system and search for the keyword DesktopSystem Software.NOTE: The support.dell.com user interface may vary depending on yourselections.l How to use Windows XPl How to work with programs and filesl How to personalize my desktopWindows Help and Support Center1. Click Start® Help and Support.2. Type a word or phrase that describes your problem and click thearrow icon.3. Click the topic that describes your problem.4. Follow the instructions on the screen.l How to reinstall my operating system Operating System CDNOTE: The Operating System CD may be optional and may not ship withyour computer.The operating system is already installed on your computer. To reinstallyour operating system, use the Operating System CD. See ReinstallingWindows XP.After you reinstall your operating system, use the optional Drivers andUtilities CD (ResourceCD) to reinstall drivers for the devices that came withyour computer. See Drivers and Utilities CD (also known as ResourceCD)for more information.