Dell OptiPlex E1 Service Manual

Also see for OptiPlex E1: Documentation update Troubleshooting guide Service manual Reference and installation guide Reference and installation guide

Dell OptiPlex E1 Service Manual Manual pdf 38 page image

2-8 Dell OptiPlex E1 Managed PC Service ManualD XVHU·V FRPSXWHU 'HOO UHFRPPHQGV WKDW XVHUV PDNH VHYHUDO FRSLHVRI WKH RULJLQDO GLVNHWWH WR HQVXUH WKDW RQH LV DOZD\V DYDLODEOHTo run the diskette-based diagnostics, follow these steps: ,QVHUW D FRS\ RI WKH 'HOO 'LDJQRVWLFV 'LVNHWWH LQWR WKH GLVNHWWHGULYH 7XUQ RQ DOO SHULSKHUDOV DQG WKH FRPSXWHUStarting the diagnostics causes the Dell logo to appear on the monitorscreen, followed by a message indicating that the diagnostics is loading.Before the diagnostics loads, a program tests the portion of main memory(RAM) required for loading the diagnostics. If a main memory error isdetected, a message indicates which DIMM has failed. If no errors arefound in main memory, the diagnostics loads and the Diagnostics Menuappears. 2EVHUYH WKH PRQLWRU VFUHHQ IRU WKH 'LDJQRVWLFV 0HQXThis menu lets you choose the following options or exit to the MS-DOSprompt:á Run Quick Tests — Runs selected tests from all test groups to quicklylocate a failure or to indicate where further testing is needed to isolatea failureá Run All Tests — Runs all tests for a thorough test of the systemá Run Specific Tests — Tests a particular area or subsystemIf the Diagnostics Menu does not appear, check the diskette drive connec-tions, insert a copy of the diagnostics diskette into the diskette drive, andreboot the system. If the Diagnostics Menu still does not appear, proceedto the next section, “Getting Help.”For a complete description of the diskette-based diagnostics, see “Diskette-Based Diagnostics” in the onlineNetwork Administrator’s Guide or onlineSys-tem User’s Guide.*HWWLQJ+HOSIf none of the troubleshooting procedures in this chapter or the tests in theserver-based or diskette-based diagnostics reveals the source of the problemor leads to the proper troubleshooting steps for determining the source of theproblem, call Dell for technical assistance. For instructions, see “ContactingDell” in the onlineNetwork Administrator’s Guide or onlineSystem User’sGuide.