Setup and Quick Reference Guide 17See "Finding Information for Your Computer" on page 5 for an example ofthe express service code and service tag numbers.Express Service Code:___________________________Service Tag Number:___________________________Your computer includes the following tools that can help you solve aproblem:Using the Drivers and Utilities CDTo use the Drivers and Utilities CD (also known as the ResourceCD) whileyou are running the Windows operating system:NOTE: To access devicedrivers and userdocumentation, you mustuse the Drivers andUtilities CD while you arerunning Windows.1 Turn on the computer and allow it to boot to the Windows desktop.2 Insert the Drivers and Utilities CD into the CD drive.If you are using the Drivers and Utilities CD for the first time on thiscomputer, the ResourceCD Installation window opens to inform youthat the Drivers and Utilities CD is about to begin installation.3 Click OK to continue.To complete the installation, respond to the prompts offered by theinstallation program.4 Click Next at the Welcome Dell System Owner screen.5 Select the appropriate System Model, Operating System, DeviceType, and Topic.DE L L DI A G N O S T I C S — The Dell Diagnostics tests various components inyour computer and helps to identify the cause of computer problems. For moreinformation, see "Starting the Dell Diagnostics" on page 18.TH E F O L L O W I N G F E A T U R E S C A N I N D I C A T E A P O S S I B L E F A I L U R E A N DH E L P Y O U T R O U B L E S H O O T A C O M P U T E R P R O B L E M . SE E Y O U R User’sGuide F O R M O R E I N F O R M A T I O N —SY S T E M LI G H T S — Located on the front of the computerDI A G N O S T I C LI G H T S — Located on the back of the computerSY S T E M ME S S A G E S — Appear on your monitor screenBE E P CO D E S — A series of audible beeps emitted by your computer681VHe.book Page 17 Friday, November 15, 2002 1:01 PM