Dell OptiPlex K080D Setup And Quick Reference Manual

Also see for OptiPlex 960: Configuration guide Technical guidebook Setup and features information Technical specifications Service manual

Contents

Troubleshooting Tips 49Other software problemsCH E C K T H E S O F T W A R E D O C U M E N T A T I O N O R C O N T A C T T H E S O F T W A R EM A N U F A C T U R E R F O R T R O U B L E S H O O T I N G I N F O R M A T I O N —• Ensure that the program is compatible with the operating system installedon your computer.• Ensure that your computer meets the minimum hardware requirementsneeded to run the software. See the software documentation forinformation.• Ensure that the program is installed and configured properly.• Verify that the device drivers do not conflict with the program.• If necessary, uninstall and then reinstall the program.Dell Technical Update ServiceThe Dell Technical Update service provides proactive e-mail notification ofsoftware and hardware updates for your computer. To enroll for the DellTechnical Update service, go to support.dell.com/technicalupdate.Dell DiagnosticsCAUTION: Before you begin any of the procedures in this section, follow thesafety instructions that shipped with your computer.Starting the Dell Diagnostics From Your Hard Drive1 Ensure that the computer is connected to a working electrical outlet.2 Turn on (or restart) your computer.3 When the DELL™ logo appears, press immediately. SelectDiagnostics from the start menu and press .NOTE: If you wait too long and the operating system logo appears, continue towait until you see the Microsoft® Windows® desktop, and then shut downyour computer and try again.NOTE: If you see a message stating that no diagnostics utility partition hasbeen found, run the Dell Diagnostics from the Drivers and Utilities media.4 Press any key to start the Dell Diagnostics from the diagnostics utilitypartition on your hard drive, and follow the instructions on the screen.