ESD protection summaryIt is recommended to use the traditional wired ESD grounding wrist strap and protective anti-static mat at all times whenservicing Dell products. In addition, it is critical to keep sensitive parts separate from all insulator parts while performing serviceand that they use anti-static bags for transporting sensitive components.Transporting sensitive componentsWhen transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to placethese parts in anti-static bags for safe transport.Lifting equipmentAdhere to the following guidelines when lifting heavy weight equipment:CAUTION: Do not lift greater than 50 pounds. Always obtain additional resources or use a mechanical liftingdevice.1. Get a firm balanced footing. Keep your feet apart for a stable base, and point your toes out.2. Tighten stomach muscles. Abdominal muscles support your spine when you lift, offsetting the force of the load.3. Lift with your legs, not your back.4. Keep the load close. The closer it is to your spine, the less force it exerts on your back.5. Keep your back upright, whether lifting or setting down the load. Do not add the weight of your body to the load. Avoidtwisting your body and back.6. Follow the same techniques in reverse to set the load down.After working inside your computerAbout this taskNOTE: Leaving stray or loose screws inside your computer may severely damage your computer.Steps1. Replace all screws and ensure that no stray screws remain inside your computer.2. Connect any external devices, peripherals, or cables you removed before working on your computer.3. Replace any media cards, discs, or any other parts that you removed before working on your computer.4. Connect your computer and all attached devices to their electrical outlets.5. Turn on your computer.BitLockerCAUTION: If BitLocker is not suspended before updating the BIOS, the next time you reboot the system itwill not recognize the BitLocker key. You will then be prompted to enter the recovery key to progress, andthe system will ask for this on each reboot. If the recovery key is not known this can result in data loss oran unnecessary operating system reinstall. For more information about this subject, see Knowledge Article:updating the BIOS on Dell systems with BitLocker enabled.The installation of the following components triggers BitLocker:● Hard disk drive or solid state drive● System boardRecommended toolsThe procedures in this document may require the following tools:32 Working inside your computer