Dell P2211H User Manual

Also see for P2211H: Setup guide Setup guide User guide

Dell P2211H User Manual Manual pdf 33 page image

Troubleshooting:Dell P2211H/P2311H Flat Panel Monitor User's Guidefile:///S|/SSA_Proposal/P2211_P2311/solve.htm[7/13/2011 12:17:59 PM]Back to Contents PageTroubleshootingDell™ P2211H/P2311H Flat Panel Monitor User's GuideTroubleshooting Your MonitorBuilt-in DiagnosticsCommon ProblemsProduct Specific ProblemsUniversal Serial Bus Specific ProblemsDell Soundbar ProblemsCAUTION: Before you begin any of the procedures in this section, follow the Safety InstructionsTroubleshooting Your MonitorSelf-Test Feature CheckYour monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properlyconnected but the monitor screen remains dark, run the monitor self-test by performing the following steps:1. Turn off both your computer and the monitor.2. Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove both Digital (white connector) and the Analog (blueconnector) cables from the back of computer.3. Turn on the monitor.The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly.While in self-test mode, the power LED remains blue. Also, depending upon the selected input, one of the dialogs shown below will continuously scrollthrough the screen.or4. This box also appears during normal system operation, if the video cable becomes disconnected or damaged.5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioningproperly.Built-in DiagnosticsYour monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, orwith your computer and video card.NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.