Dell POWEREDGE SC440 Hardware Owner's Manual

Also see for POWEREDGE SC440: Getting started Information update Specification Datasheet

Contents

Dell POWEREDGE SC440 Hardware Owner's Manual Manual pdf 91 page image

Troubleshooting Your System 91Troubleshooting an IDE Tape DriveProblem• System cannot read data from a tape in an IDE tape drive.• Diagnostic indicators or system messages indicate a tape drive-related failure.• Tape drive indicator (if applicable) does not blink during boot.ActionCAUTION: Many repairs may only be done by a certified service technician. You should only performtroubleshooting and simple repairs as authorized in your product documentation, or as directed by the online ortelephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by yourwarranty. Read and follow the safety instructions that came with the product.1 Try using a different tape that you know works properly.If the problem persists, continue with the following steps.2 Enter the System Setup program and ensure that the drive’s IDE controller is enabled. See "Using theSystem Setup Program" on page 27.3 Run the appropriate online diagnostic test. See "Using Dell PowerEdge Diagnostics" on page 97.4 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.5 Open the system. See "Opening the System" on page 41.6 Ensure that the IDE interface cable is securely connected to the tape drive and to the IDE connectoron the system board.7 Ensure that a power cable is properly connected to the drive.8 Close the system. See "Closing the System" on page 41.9 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.If the problem is not resolved, see "Getting Help" on page 107.Troubleshooting a Hard DriveProblem• Device driver error.• One or more hard drives not recognized by the system.ActionCAUTION: Many repairs may only be done by a certified service technician. You should only performtroubleshooting and simple repairs as authorized in your product documentation, or as directed by the online ortelephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by yourwarranty. Read and follow the safety instructions that came with the product.book.book Page 91 Tuesday, August 25, 2009 1:14 PM