Dell PP17S Setup Manual

Also see for studio XPS: Product information guide Owner's manual Owner's manual Setup guide Owner's manual

Dell PP17S Setup Manual Manual pdf 43 page image

41Getting HelpIf you have a problem with your order, such asmissing parts, wrong parts, or incorrect billing,contact Dell for customer assistance. Have yourinvoice or packing slip handy when you call. Forthe telephone number to call for your region,see “Contacting Dell” on page 44.Product InformationIf you need information about additionalproducts available from Dell, or if you would liketo place an order, visit the Dell website atwww.dell.com. For the telephone number to callfor your region or to speak to a sales specialist,see “Contacting Dell” on page 44.Returning Items for Repair UnderWarranty or for CreditPrepare all items being returned, whether forrepair or credit, as follows:Call Dell to obtain a Return Material1.Authorization Number, and write it clearlyand prominently on the outside of the box.For the telephone number to call for your2.region, see “Contacting Dell” on page 44.Include a copy of the invoice and a letter3.describing the reason for the return.Include a copy of the Diagnostics Checklist4.(see “Diagnostic Checklist” on page 43),indicating the tests that you have run andany error messages reported by the DellDiagnostics (see “Dell Diagnostics” onpage 32).Include any accessories that belong with5.the item(s) being returned (power cables,software, guides, and so on) if the return isfor credit.Pack the equipment to be returned in the6.original (or equivalent) packing materials.You are responsible for paying shipping7.expenses. You are also responsible forinsuring any product returned, and youassume the risk of loss during shipment to