63Getting HelpTechnical Support andCustomer ServiceDell’s support service is available to answeryour questions about Dell hardware. Our supportstaff use computer-based diagnostics to providefast, accurate answers.To contact Dell’s support service, see “BeforeYou Call” on page XX and then see the contactinformation for your region or go tosupport.dell.com.DellConnectDellConnect™ is a simple online access toolthat allows a Dell service and support associateto access your computer through a broadbandconnection, diagnose your problem, and repair itall under your supervision. For more information,go to www.dell.com/dellconnect.