Back to Contents PageGetting HelpDell™ PowerConnect™ 26xx Switches User's GuideTechnical AssistanceDell Enterprise Training and CertificationProblems With Your OrderProduct InformationReturning Items for Warranty Repair or CreditBefore You CallContacting DellTechnical AssistanceIf you need assistance with a technical problem, use Dell's extensive suite of online services available at Dell Support at support.dell.com for help withinstallation and troubleshooting procedures. For more information, see "Online Services."If you cannot resolve the problem using the online services, call Dell for technical assistance. See "Contacting Dell."NOTE: Call technical support from a phone near or at the system so that technical support can assist you with any necessary procedures.NOTE: Dell's Express Service Code system may not be available in all countries.When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. Ifyou do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions.For instructions on using the technical support service, see "Technical Support Service" and "Before You Call."NOTE: Some of the following services are not always available in all locations outside the continental U.S. Call your local Dell representative for information onavailability.Online ServicesYou can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to accesshelp tools and information.You can contact Dell electronically using the following addresses:l World Wide Webwww.dell.com/www.dell.com/ap/ (Asian/Pacific countries only)www.dell.com/jp (Japan only)www.euro.dell.com (Europe only)www.dell.com/la (Latin American countries)