Troubleshooting 18717 To troubleshoot an unspecified faulty memory module, replace thememory module in the first DIMM socket with a module of the same typeand capacity. See "Installing Memory Modules" on page 147.18 Replace the cooling shroud. See "Installing the Cooling Shroud" onpage 136.19 Reinstall the sled into the enclosure. See "Installing a Sled" on page 130.20 Turn on the sled and attached peripherals.21 As the system boots, observe any error message that appears and thediagnostic indicators on the front of the system.22 If the memory problem is still indicated, repeat step 13 through step 21 foreach memory module installed.23 If the problem persists after all memory modules have been checked, see"Getting Help" on page 203.Troubleshooting a Hard-DriveCAUTION: Many repairs may only be done by a certified service technician. Youshould only perform troubleshooting and simple repairs as authorized in yourproduct documentation, or as directed by the online or telephone service andsupport team. Damage due to servicing that is not authorized by Dell is not coveredby your warranty. Read and follow the safety instructions that came with theproduct.CAUTION: This troubleshooting procedure can destroy data stored on thehard-drive. Before you proceed, back up all files on the hard-drive.1 If your sled has a RAID controller and your hard-drives are configured in aRAID array, perform the following steps:a Restart the sled and enter the host adapter configuration utilityprogram by pressing for a RAID controller or for a SAS mezzanine card.See the documentation supplied with the host adapter for informationabout the configuration utility.b Ensure that the hard-drive(s) have been configured correctly for theRAID array.c Take the hard-drive offline and reseat the drive. See "Removing aHard-Drive Carrier" on page 162.
