Dell PowerEdge E02B Owner's Manual

Also see for PowerEdge E02B: Installation and service manual Owner's manual Getting Started With Your System Getting Started With Your System Getting Started With Your System

Contents

Dell PowerEdge E02B Owner's Manual Manual pdf 59 page image

5Troubleshooting your systemSafety first—for you and your systemCAUTION: Many repairs may only be done by a certified service technician. You should onlyperform troubleshooting and simple repairs as authorized in your product documentation, or asdirected by the online or telephone service and support team. Damage due to servicing that isnot authorized by Dell is not covered by your warranty. Read and follow the safety instructionsthat came with the product.NOTE: For troubleshooting information on the FX2 enclosure components, see the Dell PowerEdgeFX2 and FX2s Enclosure Owner's Manual at Dell.com/poweredgemanuals.Troubleshooting system memoryCAUTION: Many repairs may only be done by a certified service technician. You should onlyperform troubleshooting and simple repairs as authorized in your product documentation, or asdirected by the online or telephone service and support team. Damage due to servicing that isnot authorized by Dell is not covered by your warranty. Read and follow the safety instructionsthat came with the product.NOTE: Before performing the following procedure, ensure that you have installed the memorymodules according to the memory module installation guidelines for the sled.1. Restart the sled:a. Turn off the nodes using the operating system commands or the iDRAC.b. Press the power button once to turn off the sledc. Press the power button again to power on the sled.If no error messages appear, go to step 6. If an error message appears, go to step 2.2. Enter the System Setup and check the system memory setting.If the amount of memory installed matches the system memory setting, go to step 6.3. Remove the sled from the enclosure.CAUTION: The memory modules are hot to touch for some time after the sled has beenpowered down. Allow time for the memory modules to cool before handling them. Handlethe memory modules by the card edges and avoid touching the components.4. Reseat the memory modules in their sockets.5. Install the sled in the enclosure.6. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.If the test fails, see Getting Help.59