Getting Help 127Getting HelpObtaining AssistanceIf you experience a problem with your computer, you can complete thefollowing steps to diagnose and troubleshoot the problem:1 See "Troubleshooting Your System" on page 97 for information andprocedures that pertain to the problem your computer is experiencing.2 See "Running the System Diagnostics" on page 117 for procedures on howto run Dell Diagnostics.3 Fill out the "Diagnostics Checklist" on page 132.4 Use Dell's extensive suite of online services available at Dell Support(support.dell.com) for help with installation and troubleshootingprocedures. See "Online Services" on page 128 for a more extensive list ofDell Support online.5 If the preceding steps have not resolved the problem, see "ContactingDell" on page 133.NOTE: Call Dell Support from a telephone near or at the computer so that thesupport staff can assist you with any necessary procedures.NOTE: Dell's Express Service Code system may not be available in all countries.When prompted by Dell's automated telephone system, enter your ExpressService Code to route the call directly to the proper support personnel. If youdo not have an Express Service Code, open the Dell Accessories folder,double-click the Express Service Code icon, and follow the directions.For instructions on using the Dell Support, see "Support Service" onpage 129.NOTE: Some of the following services are not always available in all locationsoutside the continental U.S. Call your local Dell representative for information onavailability.
