Dell PowerVault MD1000 Hardware Owner's Manual

Also see for PowerVault MD1000: Getting started guide Getting started guide Support Matrix Supplementary guide Setup Diagram

Contents

Dell PowerVault MD1000 Hardware Owner's Manual Manual pdf 49 page image

Getting Help 49Getting HelpTechnical AssistanceIf you need assistance with a technical problem, perform the following steps:1 Complete the procedures in "Troubleshooting Your Enclosure."2 Run the enclosure diagnostics and record any information provided.3 Use Dell's extensive suite of online services available at Dell Support at support.dell.com for helpwith installation and troubleshooting procedures.For more information, see "Online Services."4 If the preceding steps have not resolved the problem, call Dell for technical assistance.NOTE: Call technical support from a phone near or at the system so that technical support can assist you with anynecessary procedures.NOTE: Dell’s Express Service Code system may not be available in all countries.When prompted by Dell's automated telephone system, enter your Express Service Code to route thecall directly to the proper support personnel. If you do not have an Express Service Code, open the DellAccessories folder, double-click the Express Service Code icon, and follow the directions.For instructions on using the technical support service, see "Technical Support Service" and "Before YouCall."NOTE: Some of the following services are not always available in all locations outside the continental U.S. Call yourlocal Dell representative for information on availability.Online ServicesYou can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELLSUPPORT page, and fill in the requested details to access help tools and information.You can contact Dell electronically using the following addresses:• World Wide Webwww.dell.com/www.dell.com/ap/ (Asian/Pacific countries only)www.dell.com/jp (Japan only)www.euro.dell.com (Europe only)