Dell PowerVault RD1000 User Manual

Also see for PowerVault RD1000: Compatibility Matrix Getting started guide Getting started guide Important information Supplementary guide

Contents

Dell PowerVault RD1000 User Manual Manual pdf 19 page image

The Power Indicator is Blinking AMBER, and the Cartridge DoesNot EjectIf the power indicator is blinking amber after you press the eject button, the Host computer isaccessing the media. The RD1000 unit will eject the cartridge after the Host access completes.If the cartridge does not eject after the Host computer access completes, you may not be running thecorrect unit software. See the "Installing Unit Software for Windows" section for instructions oninstalling the software.If the cartridge still does not eject, use Windows Explorer to eject the cartridge. In Windows®Explorer, right-click on the drive letter for the RD1000 unit (i.e. F:), and select Eject.The Cartridge Indicator is Steady AMBERThe cartridge indicator is located on the front of the cartridge. If this indicator is amber, the cartridgeis not working properly. The error is due to one of the following conditions: The cartridge is not compatible with the RD1000 unit. The cartridge has been severely damaged. The cartridge has not been fully inserted.Run the removable disk utility to obtain more information about the failure. See section "Using theRemovable Disk Utility".The Cartridge Does Not EjectIf the cartridge does not eject, verify that you have installed the unit software. For instructions oninstalling the software, see the "Installing Unit Software for Windows" section.[RD1000 USB 3.0 External only] If the unit is in Low Power Mode (power connected, computerOFF/standby, or USB cable not connected), press and hold the Eject button for approximately 10seconds. The cartridge will be ejected and the unit will return to Low Power ModeFollow these steps to remove a stuck cartridge:1. If using the RD1000 Internal device, turn off your computer. If using the RD1000 Externaldevice, unplug the power cable.2. Insert a large straightened paper clip (or similar object) into the Emergency Eject Hole (seeFigure 2 in the Using the Drive: Loading and Unloading Cartridges section). Do not insert theobject in the hole at an angle. Keep the object straight and apply some force to eject thecartridge.3. When the cartridge has been ejected by the unit, grasp the exposed sides of the cartridge andpull the cartridge straight out.