Basic Troubleshooting 2-75XQQLQJWKH'HOO'LDJQRVWLFVThe Dell Diagnostics (included with the system) contains tests that aid introubleshooting all major components of the computer system.&$87,21 7R SUHYHQW GDPDJH WR WKH RULJLQDO GLDJQRVWLFV GLVNHWWHDOZD\V XVH D EDFNXS FRS\ RI WKH GLDJQRVWLFV GLVNHWWH ZKHQ VHUYLFLQJD XVHU·V FRPSXWHU 'HOO UHFRPPHQGV WKDW XVHUV PDNH VHYHUDO FRSLHVRI WKLV GLVNHWWH WR HQVXUH WKDW RQH LV DOZD\V DYDLODEOHTo start the Dell Diagnostics, turn off the system, insert a diagnostics disketteinto drive A, and then turn on the system.Starting the diagnostics causes the Dell logo screen to appear on the monitorscreen, followed by a message indicating that the diagnostics is loading.Before the diagnostics loads, a program tests the portion of main memory(RAM) required for loading the diagnostics. If a RAM error is detected, a mes-sage appears on the screen telling you which DIMM has failed.If no errors are found in RAM, the diagnostics loads and the Diagnostics Menuappears. This menu lets you choose the following options or exit to theMS-DOS ® prompt:á Run Quick Tests — Runs selected tests from all test groups to quicklylocate a failure or to indicate where further testing is needed to isolate afailureá Run All Tests — Runs all tests for a thorough test of the systemá Run Specific Tests — Tests a particular area or subsystem*HWWLQJ+HOSIf none of the troubleshooting procedures in this chapter or the tests in theDell Diagnostics reveals the source of the problem or leads to the propertroubleshooting steps for determining the source of the problem, call Dell fortechnical assistance. For instructions, see the chapter titled “Getting Help” intheDiagnostics and Troubleshooting Guide.