Troubleshooting Tips 31• Ensure that your computer meets the minimum hardware requirementsneeded to run the software. See the software documentation forinformation.• Ensure that the program is installed and configured properly.• Verify that the device drivers do not conflict with the program.• If necessary, uninstall and then reinstall the program.Dell Technical Update ServiceThe Dell Technical Update service provides proactive e-mail notification ofsoftware and hardware updates for your computer. To enroll for the DellTechnical Update service, go to support.dell.com/technicalupdate.Dell Support UtilityThe Dell Support Utility provides self-support information, software updates,and health scans of your computing environment. Access the Dell SupportUtility from the icon on the taskbar, or from the Start menu.If the Dell Support icon does not appear in your taskbar:1 Click Start→ All Programs→ Dell Support→ Dell Support Settings.2 Ensure that the Show icon on the taskbar option is checked.NOTE: If the Dell Support Utility is not available from the Start menu, go tosupport.dell.com and download the software.For more information about the Dell Support Utility, click the question mark(?) at the top of the Dell™ Support screen.Dell DiagnosticsCAUTION: Before you begin any of the procedures in this section, follow thesafety instructions that shipped with your computer.Starting the Dell Diagnostics From Your Hard Drive1 Ensure that the computer is connected to a working electrical outlet.2 Turn on (or restart) your computer.