Quick Reference Guide 7• Solutions — Troubleshooting hints and tips, articlesfrom technicians, online courses, frequently askedquestions• Community — Online discussion with other Dellcustomers• Upgrades — Upgrade information for components, suchas memory, the hard drive, and the operating system• Customer Care — Contact information, service call andorder status, warranty, and repair information• Service and support — Service call status and supporthistory, service contract, online discussions withtechnical support• Reference — Computer documentation, details on mycomputer configuration, product specifications, andwhite papers• Downloads — Certified drivers, patches, and softwareupdates• Desktop System Software (DSS) — If you reinstall theoperating system for your computer, you should alsoreinstall the DSS utility. DSS provides critical updatesfor your operating system and support for Dell™3.5-inch USB floppy drives, Intel® Pentium® Mprocessors, optical drives, and USB devices. DSS isnecessary for correct operation of your Dell computer.The software automatically detects your computer andoperating system and installs the updates appropriatefor your configuration.Dell Support Website — support.dell.comNOTE: Select your region to view the appropriate supportsite.NOTE: Corporate, government, and education customerscan also use the customized Dell Premier Support websiteat premier.support.dell.com. The website may not beavailable in all regions.• How to use Windows XP• Documentation for my computer• Documentation for devices (such as a modem)Windows Help and Support Center1 Click the Start button and click Help and Support.2 Type a word or phrase that describes your problem andclick the arrow icon.3 Click the topic that describes your problem.4 Follow the instructions on the screen.What Are You Looking For? Find It Here