Next-Business-DayAdvanced Exchange Service3If you have an issue with your Dell printer that cannot be resolvedover the phone, we will ship you a replacement unit the next business day.All you do is set up your new printer, ship back the defective unit(prepaid by Dell) and continue to enjoy the benefits of your Dell printer.Asset TaggingWe will apply standard or custom asset tags for your printers and labelsfor your packing boxes. Information on asset tags can include: customername, service tag, purchase order number, order number, order date,model number, shipping address, system component data and/orcustomer-supplied information.LeasingDell Financial Services has a customized lease or purchase programfor Dell printers to fit your needs and budget. For more information,see http://www.dellfinancialservices.com/solutions/ and talk to yourDell sales representative today.24x7 Toll-Free Technical Phone Support: You’re just a phone call away fromhelp with our 24x7 Toll-Free Technical Phone Support.NBD Advanced Exchange Service: One-year of our Next-Business-DayAdvanced Exchange Service3 helps maximize printer uptime.Two-year Ink Cartridge Limited Warranty 4: You’re further protected witha limited warranty on your ink cartridges.Service Options: You have the choice to extend the benefits of yourNext-Business-Day Advanced Exchange Service3 to up to three years.Single Point of Accountability: Dell gives you the convenience and easeof a single point of contact for all of your service needs — direct from Dell.All-In-One PrintersA920 / 922 / A960Standard Service• 24x7 Toll-Free Tech Phone Support• 1-year NBD Advanced Exchange3• 2-year Ink Cartridge Limited Warranty 4Extended Service Options• 2- and 3-year NBD Advanced Exchange3• Asset Tagging• LeasingDell Protects Your Image with Service & Support.You and your work will look good over the long haul with service and support from Dell.Your Dell printer includes all of the benefits of Dell’s 24x7 toll-free technical phonesupport and Next-Business-Day Advanced Exchange Service3 for one year. Dell alsogives you the option to extend your NBD Advanced Exchange Service3 to help furtherprotect your investment. Other service choices include leasing and asset tagging.Certain restrictions apply.Key Benefits:Recycling Made EasyDell understands the hurdles ofrecycling printers from the homeand office environment. So we offera recycling program that meets theseunique needs. First, we take the burdenoff of you by making recycling yourprinters and toner easy, safe andaffordable. It’s just one more waywe try to save you time and money.Visit www.dell.com/recyclingfor details.• Each Dell printer includes instructionsfor returning an old printer for recycling• Dell ink cartridges include a prepaidshipping envelope to return the usedcartridge for recycling• Dell pays shipping charges for printerand ink recyclingDell cannot be responsible for pricing or other errors, and reserves the right to cancel orders arising from such errors. 1Valid for Continental (except Alaska) U.S. only.2 Actual print speed will vary with use.3Replacement part or unit willbe dispatched if necessary following phone based troubleshooting in advance of receipt of returned defective unit. Subject to parts availability, geographical restrictions and terms of service contract. Service timing dependent upon timeof day call placed to Dell. Defective unit must be returned. Replacements may be refurbished. U.S. only. 4For a copy of our guarantees or limited warranties, please write Dell USA L.P., Attn: Warranties, One Dell Way, Round Rock, TX 78682.For more information, visit www.dell.com/service_contracts. Dell, the Dell logo, and Dell Toner Management System are trademarks of Dell Inc. Microsoft and Windows are registered trademarks of Microsoft Corporation in the U.S. andother countries. Other trademarks and trade names are the property of their respective owners. Copyright 2004 Dell Inc. All rights reserved. Printed in the USA. Reproduction in any manner whatsoever without the written permission ofDell Inc. is strictly forbidden.