Dell S2319H User Manual

Dell S2319H User Manual Manual pdf 34 page image

34 | TroubleshootingCommon ProblemsThe following table contains general information about common monitor problemsyou might encounter and the possible solutions:CommonSymptomsWhat YouExperiencePossible SolutionsNo Video/PowerLED offNo picture ∞ Ensure that the video cable connecting the monitorand the computer is properly connected and secure.∞ Verify that the power outlet is functioning properlyusing any other electrical equipment.∞ Ensure that the correct input source is selected via theInput Source menu.No Video/PowerLED onNo picture orno brightness∞ Increase brightness and contrast controls using theOSD.∞ Perform monitor self-test feature check.∞ Check for bent or broken pins in the video cableconnector.∞ Run the built-in diagnostics.∞ Ensure that the correct input source is selected via theInput Source menu.Poor Focus Picture isfuzzy, blurry, orghosting∞ Eliminate video extension cables.∞ Reset the monitor to Factory Settings(Factory Reset).∞ Change the video resolution to the correct aspect ratio.Shaky/JitteryVideoWavy picture orfine movement∞ Reset the monitor to Factory Settings(Factory Reset).∞ Check environmental factors.∞ Relocate the monitor and test in another room.Missing Pixels LCD screen hasspots∞ Cycle power On-Off.∞ Pixel that is permanently Off is a natural defect that canoccur in LCD technology.∞ For more information on Dell Monitor Quality andPixel Policy, see Dell Support site at: www.dell.com/support/monitors.Stuck-on Pixels LCD screen hasbright spots∞ Cycle power On-Off.∞ Pixel that is permanently off is a natural defect that canoccur in LCD technology.∞ For more information on Dell Monitor Quality and PixelPolicy, see Dell Support site at:http://www.dell.com/support/monitors.BrightnessProblemsPicture too dimor too bright∞ Reset the monitor to Factory Settings(Factory Reset).∞ Adjust brightness & contrast controls via OSD.GeometricDistortionScreen notcenteredcorrectly∞ Reset the monitor to Factory Settings(Factory Reset).∞ Adjust horizontal & vertical controls via OSD.