Dell SCv2000 Owner's Manual

• Remove any jewelry or metal objects from your body because they are excellent metal conductorsthat can create short circuits and harm you if they come into contact with printed circuit boards orareas where power is present.• Do not lift a storage system chassis by the handles of the power supply units (PSUs). They are notdesigned to hold the weight of the entire chassis, and the chassis cover may become bent.• Before moving a storage system chassis, remove the PSUs to minimize weight.• Do not remove drives until you are ready to replace them.NOTE: To ensure proper storage system cooling, hard drive blanks must be installed in any harddrive slot that is not occupied.Pre-Replacement ProceduresPerform the procedures described in this section before replacing a component of an SCv2000/SCv2020storage system.Sending Diagnostic Data Using Dell SupportAssistUse Dell SupportAssist to send diagnostic data to Dell Technical Support Services.1. Click Send SupportAssist Data Now. The Send Support Assist Data Now dialog box appears.2. Select Storage Center Configuration and Detailed Logs.3. Click OK.Shutting Down a Storage ControllerIf you are replacing a storage controller, use the Dell Storage Client to shut down the storage controller.About this taskIf the storage system has two storage controllers, shutting down one storage controller causes theStorage Center to fail over to the other storage controller. which continues to process I/O. If the storagesystem has only one storage controller, shutting it down results in a system outage.Steps1. Click the Hardware tab.2. In the Hardware tab navigation pane, select the storage controller to shut down.3. In the right pane, click Shutdown/Restart Controller. The Shutdown/Restart Controller dialog boxappears.4. Select Shutdown from the drop-down menu.5. Click OK. The selected storage controller is shut down.Shutting Down the Storage SystemIf you are replacing the storage system chassis or rack rails, use the Dell Storage Client to shut down thestorage system.About this taskCAUTION: Shutting down the storage system results in a system outage.Steps1. Select Actions → System → Shutdown/Restart. The Shutdown/Restart dialog box appears.2. Select Shutdown from the first drop-down menu.3. Click OK.Replacing SCv2000/SCv2020 Components 19